03:59 – Blaine introduces you to today’s topic, The 12 qualities of top loan officers. After much speculation and research, Blaine has discovered twelve traits every top officer has in common. This episode is going to explore them all.
08:44 – The first quality is that they love a challenge and two, they attend closings. Blaine explains how this displays professionalism and how a closing should be viewed as a celebration. He also gives advice on the stops you should take if you’re not able to attend a closing.
12:12 – The third trait is that a top loan officer is a good communicator. This sounds very basic so Blaine shares some examples to put it into context.
15:16 – Trait numbers four and five are explained and that is that they are competitive and use a database. Blaine explains the use of healthy competition and a great analogy to expand on number 5, as well as what they don’t use their databases which work in their favor.
19:25 – Number six, they are disciplined and seven, they are experts in not only the role of being a loan officer, but they have an extended understanding of other related roles. Number eight, a top loan officer is a life-long learner. They are interested in learning no matter how good they are. Nine, self-motivation, and ten, they are conscious of their professional posture. Blaine explains that this is not in the physical sense, but they perceived posture others have regarding them.
26:04 – The eleventh trait Blaine has noticed in these officers is that they are relationship builders, not because of the obviousness of the skill but the urgency of the bond. And lastly, number twelve. A top loan officer is that they enjoy serving. He explains a few specific examples in these loan officers.
28:13 – Closing thoughts and a quick rundown of all twelve of the qualities of top loan officers. As always, remember to take a step, tell a friend and talk with Arch.