Virtual World Training
In the world of remote working, we need to adjust how we do business.
Training Resources
Arch MI makes training easy with convenient learning formats, frequently updated course materials and a dedicated team of experts.
Contact our Training Department
- Email: [email protected]
- Hours: 9:00 am – 6:00 pm ET
Get Help With
- Operational Tools and Resources
- On Demand Videos
- Live Webinars
- On-site Classroom Training
- Homebuyer Education
Webinars, On-Site Training and On-Demand Learning
Our Customer Training Program is a best-in-class educational curriculum teaching the key skills, techniques and best practices needed to build your team’s confidence and grow your share of originations.
Approved Courses for HomeReady or Home Possible Loans, Plus Landlord Certification
If your borrower’s loan program requires prepurchase homebuyer education, Arch MI offers quick access to GSE-approved courses.
Train at Your Convenience with Our Videos and Podcasts
With time at a premium, there’s no easier way to develop new skills than to watch a video or listen to a podcast.
Meet Our Trainers
Blaine Rada, CSP
Senior National Trainer & Instructional Designer
Blaine Rada, Arch MI’s Senior National Trainer and Instructional Designer, hosts our Insights podcasts. A 30-year industry veteran, Blaine focuses each episode on strategies for differentiating yourself from the competition and building success as a mortgage professional.
Recently, Blaine reclaimed the title of America’s Greatest Thinker by winning 2022’s Great American Think-Off debate series — repeating his 2005 win. He’s published an inspirational book on his 500-mile hike of Spain’s Camino de Santiago and holds the National Speakers Association’s highest designation, Certified Speaking Professional (CSP).
Stephanie M. Clark, AMP
Senior National Trainer & Instructional Designer
Stephanie is an engaging mortgage and training expert who always hits the mark when delivering mortgage training focused on customer business needs. She oversees course design, curriculum development, documentation standards and the facilitation of remote and classroom training for Arch MI customers.
Before joining Arch MI, Stephanie was responsible for building and facilitating the operations curriculum for a large national financial services company. Stephanie has more than 25 years of experience in the mortgage industry, including positions in operations and underwriting.
Diana Swift
Senior National Trainer & Instructional Designer
Diana is a knowledgeable and experienced Arch MI Training team member, responsible for conducting the company’s live and recorded webinars. These include loan processing, personal and business tax returns, appraisals and mortgage fraud.
Diana has more than 25 years of experience in the mortgage industry, including roles in underwriting and operations. She was previously a trainer with CMG Mortgage Insurance Company and an underwriter with PMI Mortgage Insurance Co.
Yolanda Magnani
National Training Manager
Yolanda leads Arch MI’s Training team and determines the program’s curriculum and content. Committed to creating a training experience that exceeds customer expectations and sets the standard for the industry, she focuses on developing and delivering current, high-quality learning supported by easy technology that maximizes convenience and accessibility.
Prior to becoming National Training Manager, Yolanda held the position of Technology Product Manager at both Arch MI and PMI Mortgage Insurance Co., where she supervised the development and implementation of solutions for mortgage insurance originations and rate quotes. Yolanda has 25 years of experience in the mortgage industry, including mortgage quality and risk, reporting and analytics, origination and servicing.
