Policy Servicing

Please remit premium to the lockbox addresses below for Arch MI and United Guaranty certificates or reach out to the Policy Servicing team at [email protected] for electronic instructions.

In light of current concerns about the spread of COVID-19 (the coronavirus), Arch MI affirms our support for all forbearance and loss mitigation programs to be initiated by Fannie Mae and Freddie Mac.

Additionally, Arch MI will support any policies related to COVID-19 that are issued by Fannie Mae and Freddie Mac, and directives issued by the affected states’ insurance offices.

Arch MI will give servicers full delegation on Arch MI-insured GSE loans to proceed with workouts that meet the guidelines set forth by Fannie Mae and Freddie Mac. The servicer’s only obligation is to report the workout once it is complete; permission is not required up front.

Arch MI recognizes these are very difficult times for homeowners and credit unions. We stand together with the servicing community to support streamlined and effective loss mitigation programs.

For more information, please contact our Loss Mitigation team at 877-642-4642 (option 4), or email us at [email protected].

Payment forbearance can be a useful tool to assist a member through a temporary hardship. Arch MI’s approval is not required for a forbearance agreement, provided no other terms of the loan will be modified and no amount will be capitalized into the loan balance. If you wish to forbear payments in conjunction with modification of the loan terms, please contact Arch MI’s Loss Mitigation team. All GSE loans are delegated and no additional approval is required when GSE guidelines are followed. Forbearances due to COVID-19 are expected to be reported to Arch MI in your regular monthly reporting, whether by MILAR or spreadsheet/email, to [email protected]. To avoid cancellation of a certificate that you want to keep in force during the forbearance, please continue to remit the mortgage premium during the forbearance period.